Snapchat Users Negative Reviews Over New My AI Feature


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Snapchat’s My AI assistant has been making waves in the tech world recently, but not in a good way. After initially offering the feature only to premium Snapchat+ subscribers, the company recently announced that it would make My AI available to all users. However, users aren’t happy with the change, as the feature is automatically pinned to the top of the chat feed, and there’s no way to remove it.

According to TechCrunch, Snapchat users are flooding the App Store with 1-star reviews in protest of the My AI chatbot. The bot uses OpenAI’s ChatGPT technology to answer trivia questions, offer buying advice, give travel recommendations, and suggest recipes, among other things. However, users are finding it frustrating that they can’t opt out of the feature or move it down in the chat feed.

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Image Credits: Apptopia (analysis of Snapchat app ratings)

There’s a catch to unpinning My AI from your chat feed, as it seems that only Snapchat+ subscribers can unpin or remove it. The company said, “Snapchat+ subscribers receive early access to new My AI features, and have the ability to unpin or remove My AI from their Chat feed.” For non-paying subscribers, the My AI bot will remain pinned at the top of the chat feed without any way to remove it.

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The backlash against My AI has caused Snapchat’s average rating in the App Store to drop to 1.67 stars, with 75% of reviews being 1-star. Despite the backlash, Snapchat has yet to comment on the matter. It remains unclear if or when the ability to remove the chatbot from the chat feed will be available to non-paying subscribers.

2 Ways to Remove “My AI” from Snapchat

The first method involves holding down My AI and selecting “Chat Settings” before tapping “Clear from Chat Feed”.

Method 1:

  1. Open the Snapchat app on your device.
  2. Swipe left from the Camera screen to access the Chat screen.
  3. Locate the “My AI” chatbot at the top of the Chat list.
  4. Press and hold the “My AI” chatbot until a menu appears.
  5. From the menu, select “Chat Settings”.
  6. Tap “Clear from Chat Feed” to remove the “My AI” chatbot from your Chat feed.

Method 2:

The second method involves navigating to the “Privacy Controls” section in settings and selecting “Clear Conversations” before tapping the “X” next to My AI.

  1. Open the Snapchat app on your device.
  2. Tap on your Bitmoji located in the top left-hand corner of the screen.
  3. In the menu that appears, select the gear icon to access Settings.
  4. Scroll down to find “Privacy Controls”.
  5. Select “Clear Data”.
  6. Tap “Clear Conversations”.
  7. Find the “My AI” chatbot and select the “X” next to it to remove it from your Chat feed.

By following either of these methods, you can easily remove the “My AI” chatbot from your Chat feed on Snapchat.

AbdulRahman Sulehria
AbdulRahman Sulehria
Abdulrahman Sulehria (AR Sulehri) is a writer with a passion for technology, sharing his insights with others. His expertise in digital marketing also helps him to create content that is optimized for maximum engagement and reach.

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